Field-level permissions and one audit trail.
Jestor sets who sees and who edits each field on the data model, on every plan. Every change, human or AI, lands in one audit trail. That is configuration, not something the app has to be built to do.
Your operations need more than a BPM engine. See why teams choose Jestor over ProcessMaker.
ProcessMaker is a low-code business process management platform, now part of Decisions, where analysts and developers model BPMN workflows and pay by the case. Jestor is an operations system you build with AI, change by prompt, and can start for free, with an unlimited-users option.
The short version
ProcessMaker is a low-code BPM platform around BPMN 2.0, forms and document processing. Jestor is a no-code operations system built and maintained by Jestor’s team, with unlimited users on Hero AI and Enterprise, and Growth and Pro as per seat or one company price and changes by prompt from any MCP client.
| Feature |  Jestor |  ProcessMaker |
|---|---|---|
| Unlimited users | Yes | Yes |
| Change the system by prompt from Claude, Cursor or any MCP client | Yes | No |
| Field-level permissions on every plan, set on the data model | Yes | No |
| Relational database built in (n:m, n:1, 1:1) | Yes | No |
| Kanban boards with conditional stages and SLAs | Yes | No |
| Forms, approvals and automated routing | Yes | Yes |
| AI agents and document reading (OCR / IDP) | Yes | Yes |
| Audit trail | Yes | Yes |
| REST API and webhooks | Yes | Yes |
| Self-host or on-premise deployment | No | Yes |
| BPMN 2.0 standard modeling with import and export | No | Yes |
| ISO 27001 certification and GDPR documentation | No | Yes |
The long version
In November 2025 it merged with Decisions; processmaker.com now redirects to decisions.com, and pricing is by custom quote. ProcessMaker is stronger for BPMN modeling, on-premise and ISO 27001 or GDPR; Jestor is stronger when an operations team wants a running system, built for them, at a visible price. Here is how the two platforms compare dimension by dimension, using each vendor's published information.
| Dimension | Jestor | ProcessMaker |
|---|---|---|
| Users | Unlimited users on Hero AI and Enterprise; seats or company price on Growth and Pro | Unlimited on every plan; pricing is by case volume and tier |
| Best for | Operations teams (5 to 500 people) that want a running system for CRM, back office, field ops and approvals, built for them, without a project team | Mid-market and enterprise organizations in banking, higher education, insurance and manufacturing that need BPMN-standard process orchestration, a rules engine and enterprise compliance documentation |
| Changing the system | By prompt from Claude, Cursor, ChatGPT or any MCP client, or by Jestor’s team at the next review. Changes are edits, not rewrites | A designer edits the BPMN model, screens and scripts, then promotes the new version from development to production; ProcessMaker AI can generate process assets inside the product |
| Data model | Native relational database with n:m, n:1 and 1:1 relations, lookups and roll-ups; the data is the system of record | Collections (record tables) plus request data per case; integration with external systems via REST, scripts in PHP, JavaScript, Python and others, and connectors |
| Automations | 400+ native automations, conditional kanban stages, SLAs, email and WhatsApp agents, OCR; Python, .NET and PHP for custom logic | BPMN process engine with timers, gateways, sub-processes, decision tables (Professional and above), scripts, and Actions by Email |
| Permissions | Field-level permissions on all plans; who sees vs who edits per field | User and group permissions in two layers: process permissions (start, cancel, view, edit per process) and platform permissions (screens, scripts, settings); Super Admin bypasses checks; per-field visibility is built into screen design |
| External users | Included; clients and suppliers get portals and forms at no seat cost | Web entry links let external people submit forms; external portals are custom-built; unlimited users on case-based pricing |
| Apps and interfaces | Kanbans, tables, forms, docs, dashboards, app pages, mobile app; no coding | Task inbox, request screens designed in the Screen Builder, dashboards, mobile app (online only per G2 reviewers), document generation |
| AI | Chat-to-App, Ask Your Data, MCP server, agents for email, WhatsApp and documents; AI inherits the user's permissions and writes to the same audit trail as humans | ProcessMaker AI for asset generation and in-product assistant; Intelligent Document Processing; Decisions adds agentic orchestration and a rules engine; AI governance framed on ISO 42001 |
| Reporting | Dashboards and metrics built in; Power BI connector on Enterprise | Dashboards and reports inside the product; AWS QuickSight partnership for advanced dashboards (per vendor reply on G2, January 2024); Process Intelligence and Task Mining sold separately |
| API | REST API and webhooks included; no fee to export | Full REST API; webhooks and connectors |
| Published limits | Every plan starts with an allowance for records and automation runs and grows with add-ons; when you need more, you activate an add-on for that resource without changing plan. Hero AI and Enterprise include unlimited users; Growth and Pro can be per seat or one company price | Cases per month per tier (1,000 on the last published Standard plan, expandable); two environments on Standard (development and production); test cases in development do not count toward the case total |
| Security | SOC 2 Type I and Type II, LGPD, annual pentest | SOC 2 Type II (report under NDA), ISO 27001:2013, TX-RAMP Level 2, GDPR program and DPA, annual pentest, AES-256 and TLS 1.2, hosting on AWS and Azure with selectable region, on-premise available |
| Ownership and exit | Your data exports to CSV and via API at any time, no fee | Processes export as BPMN and JSON packages; request data via API; open-source core (ProcessMaker 4) available on GitHub |
ProcessMaker data from decisions.com/pricing, decisions.com/security-statement-processmaker, docs.processmaker.com (permissions, SSO), processmaker.com/products/pricing as last indexed before the redirect, and G2, accessed September 16, 2026. Features and prices change; verify with each vendor. Jestor data from jestor.com/plans, jestor.com/ai, jestor.com/main-features and jestor.com/security.
Three reasons
Forms, approvals, SLAs and kanban as native features.
Those are operations features, configured on the data model, not assembled as workarounds or generated as custom code you then have to maintain. Jestor ships forms, approvals, SLAs and kanban natively, with more than 400 automations. Python, .NET and PHP cover custom logic when you need it.
Change the system with a sentence.
ProcessMaker AI generates process assets inside the product, but changing a live process still runs through the designer, the screen builder and a deployment from development to production. Jestor exposes the whole system through MCP, so you can change a workflow, a field or an automation from Claude, Cursor, ChatGPT or any MCP client. The AI only sees what you are allowed to see, and every change, human or AI, lands in one audit trail.
Why unlimited users matter
Hero AI and Enterprise include unlimited users. Growth and Pro can be one flat company price or per seat. You can start a free trial on Hero AI. Everyone involved in a process can have their own login, from the operations team to field staff, customers and partners. Permissions control what each person sees and edits. When the bill is a credit or usage pool, adding people still makes the system more expensive to run. A flat price keeps the whole operation on one system.
Everyone in, nobody left out
Every employee can use the system, not just the few who justify a seat. Field-level permissions decide what each person can see and edit, so giving more people access doesn't mean giving everyone access to everything.
Easier to meet security standards
Security frameworks like SOC 2 rely on three core controls: unique user identification, least-privilege access and fast offboarding. Those controls also support the safeguards LGPD requires. Shared credentials and open links work against all three. Jestor is SOC 2 Type I and Type II compliant, and unlimited users make it practical to keep those controls in place for everyone.
Customers and partners get access too
Clients, suppliers and partners can log in to follow requests, submit information or approve steps. They see only what their permissions allow. There are no extra seats to budget for and no separate portal tool to buy.
The system works better when everyone is in it
Features built around people only work when the people are there. You can mention anyone in a chat, assign tasks and approvals to the right person, and send SLAs and notifications to whoever owns each step. The audit trail then shows who did what. Jestor’s AI also follows each user's permissions, which only works when each person has their own user.
Which one should you pick?
Choose ProcessMaker if
You need BPMN 2.0 as a modeling standard your analysts already use, on-premise or private-cloud deployment, ISO 27001 and GDPR documentation for procurement, a decision-table rules engine, or process and task mining across legacy systems at enterprise scale.
Choose Jestor if
You want the system built for you, you want to know the price before a sales call and keep it flat as volume grows, you need field-level permissions and audit trail from day one, or you want to change the system by prompt instead of redeploying a process version.
FAQ
Is ProcessMaker still available after the merger with Decisions?
Yes. Decisions and ProcessMaker announced their merger on November 10, 2025, and the company now operates as Decisions + ProcessMaker. processmaker.com redirects to decisions.com, documentation remains at docs.processmaker.com, and the ProcessMaker 4 open-source core is still on GitHub. Pricing for the combined portfolio is by custom quote.
Is ProcessMaker a database?
No. ProcessMaker is a process engine: it stores request data per case and offers Collections for record tables, but the system of record usually stays in your ERP, SIS or core banking system, connected through APIs and scripts. Jestor is a relational database and an operations system in one, so the data, the workflows and the interfaces live in the same place.
What is the difference between Jestor and ProcessMaker?
ProcessMaker is a low-code BPM platform: analysts and developers model processes in BPMN, design screens and scripts, and pay per case volume under a sales-quoted contract. Jestor is a no-code operations system where you build with AI on Hero, Growth, and Pro. On Enterprise, Jestor’s team builds the apps, automations, and AI agents. You can start a free trial on Hero AI, and changes are made by prompt through MCP.
Is Jestor a ProcessMaker alternative?
For operations teams that want a running system without a BPM project, yes. ProcessMaker remains the better fit when you need BPMN-standard modeling, on-premise deployment, ISO 27001 and GDPR documentation, a rules engine, or process mining across enterprise systems.
Does ProcessMaker have unlimited users?
Yes. ProcessMaker's pricing has been case-based since at least 2025: unlimited users and processes, with the price tied to how many cases run per month. Jestor also includes unlimited users, and its price does not change with the number of cases or automation runs inside the plan's allowance.
Does ProcessMaker have granular permissions?
Yes, at the process and platform level. Users and groups receive permissions such as start, cancel, view or edit per process, plus platform permissions for screens, scripts and settings; a Super Admin bypasses all checks. Per-field visibility is handled in screen design rather than as a property of the data. Jestor sets who sees and who edits each field directly on the data model, on all plans.
Does ProcessMaker have approvals and automations?
Yes. ProcessMaker is built for approval workflows: BPMN gateways, timers, assignment rules, decision tables and Actions by Email, with a task inbox for each user. Jestor ships approvals, conditional kanban stages, SLAs and 400+ native automations without code.
Who builds the system in Jestor?
On Hero, Growth, and Pro you build with AI, and you can change the system by prompt from Claude, Cursor, ChatGPT, or any MCP client. On Enterprise, Jestor’s team builds the apps, automations, and AI agents. You can start a free trial on Hero AI.
Can I customize Jestor as much as ProcessMaker?
Not at the BPMN and scripting level. ProcessMaker lets developers write scripts in several languages, model complex sub-processes and build custom screens. Jestor covers custom logic with Python, .NET and PHP inside automations, and everything else through configuration and prompts. If your requirement is a formal BPMN model with code at every step, ProcessMaker is the better tool.
Can I import my ProcessMaker data into Jestor?
Yes for the data: request data and Collections are accessible through ProcessMaker's REST API and can be exported to CSV and imported into Jestor tables or loaded through Jestor’s API. BPMN models and screens are not portable; Jestor’s team rebuilds the workflows during setup.
Is Jestor secure?
Jestor is SOC 2 Type I and Type II certified, LGPD compliant and runs an annual penetration test. Field-level permissions, MFA and audit trail are included on all plans. ProcessMaker is SOC 2 Type II, ISO 27001:2013 and TX-RAMP Level 2 certified, with a GDPR program and on-premise deployment; if you need ISO 27001 or GDPR paperwork, ProcessMaker has it and Jestor does not claim it.
Who owns the data?
You do, in both. Jestor exports to CSV and via API at any time, with no fee. ProcessMaker exposes request data through its API and exports processes as BPMN and JSON packages; customers can also select the hosting region or run on premises.
What's included in each Jestor plan?
You can start a free trial on Hero AI, with unlimited users. Growth and Pro can be per seat or one company price, each with a starting allowance for records and automation runs that you expand with add-ons. Pro includes MCP, WhatsApp agents, and SuperForm. Enterprise is quoted with sales: Jestor builds the apps, automations, and AI agents, with Power BI, SSO, and unlimited tables, apps, and automations. Cancel anytime, with a 30-day guarantee.
Can Jestor and ProcessMaker work together?
Yes. Both expose REST APIs and webhooks, so a ProcessMaker process can create or update records in Jestor, and a Jestor automation can start a ProcessMaker case through its API.
Sources and legal
Jestor is not affiliated with, endorsed by, or sponsored by Decisions or ProcessMaker Inc. "ProcessMaker" is a trademark of its owner. Information about ProcessMaker comes from decisions.com, docs.processmaker.com, processmaker.com and G2, current as of September 16, 2026. Prices last verified September 16, 2026. Features, plans and pricing change frequently; verify current offerings directly with each vendor. Provided as is, without warranty, for informational purposes.
- decisions.com/pricing
- decisions.com/security-statement-processmaker
- processmaker.com/products/pricing
- processmaker.com/processmaker-decisions-merger-press-release
- docs.processmaker.com/docs/sso-saml-settings
- docs.processmaker.com/docs/groups
- docs.processmaker.com/v/processmakerplatform/processmaker-platform-administration/permission-descriptions-for-users-and-groups
- g2.com/products/processmaker/reviews
- g2.com/compare/processmaker-vs-runmyprocess
- capterra.com/p/118311/ProcessMaker-BPM-Software/pricing
- jestor.com/plans
- jestor.com/ai
- jestor.com/main-features
- jestor.com/security
- docs.jestor.com