| Users | Unlimited users on Hero AI and Enterprise; seats or company price on Growth and Pro | Per user (unlimited apps, volume tier for large purchases), per app where still sold, or pay-as-you-go per active user per app via Azure. Every person who runs an app needs one of these; users with only Microsoft 365 can run apps that use standard connectors only |
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| Best for | Operations teams (5 to 500 people) that want a running system for CRM, back office, field ops and approvals, built for them, without makers or a platform team | Organizations standardized on Microsoft 365 with citizen developers, IT or a partner, building internal apps on Dataverse, SharePoint and Teams at enterprise scale |
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| Changing the system | By prompt from Claude, Cursor, ChatGPT or any MCP client, or by Jestor’s team at the next review. Changes are edits, not rewrites | Makers edit screens, Power Fx formulas, Dataverse tables and security roles in the studio, then save and publish; Copilot generates screens and tables from prompts; solutions move between environments through ALM pipelines |
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| Data model | Native relational database with n:m, n:1 and 1:1 relations, lookups and roll-ups | Dataverse: relational tables with 1:N and N:N relationships, business rules, calculated and roll-up columns; SharePoint lists and Excel are common alternatives with delegation limits (500 records by default when queries are not delegable, per a G2 reviewer, Senior Ads Analyst, April 2026) |
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| Automations | 400+ native automations, conditional kanban stages, SLAs, email and WhatsApp agents, OCR; Python, .NET and PHP for custom logic | Power Automate cloud flows in the app's context included; standalone flows, desktop RPA and process mining under separate Power Automate per-user or per-bot licenses |
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| Permissions | Field-level permissions on all plans; who sees vs who edits per field | Dataverse security roles, business units, row-level sharing and column-level security profiles; SharePoint-based apps inherit SharePoint permissions |
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| External users | Included; clients and suppliers get portals and forms at no seat cost | Power Pages capacity packs licensed per authenticated user per month (packs of 100) and per anonymous user (packs of 500), with a minimum per environment; guests in canvas apps need a Power Apps license |
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| Apps and interfaces | Kanbans, tables, forms, docs, dashboards, app pages, mobile app; no coding | Canvas apps (pixel-level design, Power Fx), model-driven apps (forms and views over Dataverse), Power Pages sites, Teams-embedded apps, Power Apps mobile |
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| AI | Chat-to-App, Ask Your Data, MCP server, agents for email, WhatsApp and documents; AI inherits the user's permissions and writes to the same audit trail as humans | Copilot in Power Apps for building screens and tables; AI Builder for document processing and OCR (credits retired November 1, 2026, replaced by Copilot Credits); Copilot Studio agents licensed by tenant with a monthly message pool; Dataverse MCP server for agents to read and write data |
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| Reporting | Dashboards and metrics built in; Power BI connector on Enterprise | Power BI (licensed separately per user or by capacity); model-driven dashboards and charts |
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| API | REST API and webhooks included; no fee to export | Dataverse Web API and connectors; daily request limits per user by license type; extra daily requests sold as an add-on |
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| Pricing model | Free trial on Hero AI. Growth and Pro are per seat or one company price. Enterprise is quoted with sales. 30-day guarantee | Per-user, per-app or pay-as-you-go licenses, plus Dataverse capacity, Power Automate, Power Pages, Copilot Credits and Power BI as separate lines; free Developer Plan for non-production |
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| Usage model | Every plan starts with an allowance for records and automation runs and grows with add-ons; when you need more, you activate an add-on for that resource without changing plan. Hero AI and Enterprise include unlimited users; Growth and Pro can be per seat or one company price | Dataverse database and file capacity accrue per license and pool at tenant level, extra by the gigabyte; daily requests per user by license type; Developer Plan limited to non-production environments; Copilot Studio metered by monthly message pool |
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| Security | SOC 2 Type I and Type II, LGPD, annual pentest | Microsoft Trust Center portfolio (ISO 27001, SOC 1/2/3, HIPAA, FedRAMP, GDPR); Entra ID, conditional access, customer-managed keys and Customer Lockbox with Microsoft 365 E5-class licenses; managed environments included with paid plans |
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| Ownership and exit | Your data exports to CSV and via API at any time, no fee | Dataverse data exports to Excel, CSV, Azure Synapse Link and the Web API; apps export as solutions that run only on Power Platform |
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