Patient Care Journey

What it is

An app for tracking the patient journey from intake to follow-ups, with a stage board, schedule, and individual patient detail. Organize appointments, exams, and follow-ups while tracking active patients, time in stage, no-shows, and NPS.

Who it's for

• Clinics coordinating multiple stages of care.
• Care coordination and patient experience managers.
• Front desk teams scheduling appointments and return visits.
• Professionals tracking pending items and next steps.

What you can do

• See patients on a board organized by journey stage.
• Organize appointments and follow-ups in a schedule with today, overdue, and upcoming groups.
• Review patient details with a timeline, mini stats, and an administrative care plan.
• Track exam requests, due dates, and status.
• Create follow-ups with an owner, priority, and due date.
• Record attendance or no-shows for appointments.
• Record NPS scores and monitor dashboard metrics.
• Review the schedule and patient details on mobile.

App features

How it works

Set up the team and journey stages.

Add patients, assign a current stage and coordinator, and organize appointments, exams, and follow-ups.

The schedule brings commitments together, the patient detail gathers related records, and the dashboard computes metrics from those records.

How to set up this template

1. 1
   Click Use App

   Create your Jestor account and install Patient Care Journey. It works on desktop and mobile.

2. 2
   Set up the team and journey stages.

   Set up the team and journey stages.

3. 3
   Add patients

   Add patients, assign a current stage and coordinator, and organize appointments, exams, and follow-ups.

4. 4
   The schedule brings commitments together

   The schedule brings commitments together, the patient detail gathers related records, and the dashboard computes metrics from those records.

Integrations and customization

The design supports desktop and mobile use. Stages, owners, priorities, and targets can be adapted to the clinic's workflow. No medical record, laboratory, insurer, or messaging service integration is included.

• Adjust fields, categories, statuses and rules without code.
• Add screens, reports and automations as the operation needs them.

And that's just the start: you can edit any part of this template and go much further just by asking Jestor's AI. Describe what you need, like a new field, automation, report or integration, and the AI builds or adjusts it for you, no code required.

Frequently asked questions