Turn Emails, WhatsApps, and Forms Into Tickets. Automatically.

Stop managing internal requests over WhatsApp threads and spreadsheets. Jestor gives your team a flexible, centralized service desk — with the workflows, automations, and visibility your operation needs, without the rigidity of traditional ITSM tools.

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Everything your service desk needs

Any Request, One Place

Tickets come in from everywhere — email, WhatsApp, web forms, or internal portals. Jestor captures them all in one place, automatically routing each request to the right team with the right priority.

Any Request, One Place

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Approvals That Follow Your Rules

Build approval flows based on roles, departments, or request type. Whether it's an IT access request or a facilities ticket, Jestor enforces the right steps — without chasing people down manually.

Approvals That Follow Your Rules

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Full Visibility, Zero Guesswork

Track every ticket with Kanban boards, dashboards, and SLA controls. Your team always knows what's open, what's overdue, and where things are stuck — in real time.

Full Visibility, Zero Guesswork

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Flexible Enough to Fit Your Operation

Connect to your ERP, HR system, or any internal tool. Customize fields, statuses, and workflows to match how your team actually works — no developers required.

Flexible Enough to Fit Your Operation

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More features you'll love

Conditional phases

Prevent or allow card moves based on rules.

Conditional phases

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Conditional card colors

Highlight priority, status, or blockers visually.

Conditional card colors

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SLA timers per phase

Track deadlines or durations and trigger alerts or actions.

SLA timers per phase

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Linked tasks

Assign and track tasks per card.

Linked tasks

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Card comments

Log decisions and communicate in context.

Card comments

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Multiple boards per process

Split boards by team, client or view without duplicating logic.

Multiple boards per process

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Variable-based Kanban

Use data fields as dynamic phases (e.g. parent = phase, children = cards).

Variable-based Kanban

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Custom card layouts

Display only the information that matters per use case.

Custom card layouts

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Linked docs

Attach or create documents per card.

Linked docs

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Create cards from public links

Perfect for intake forms, service requests or external submissions.

Create cards from public links

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Connected records

Link cards to records in tables or other boards for full process visibility.

Connected records

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Multiple card windows

Open more than one card side by side for faster work across tasks.

Multiple card windows

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Card history

See every change made, including who moved, edited or updated each card.

Card history

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Email integration

Send and receive emails directly from cards, ideal for support or sales flows.

Email integration

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Mobile-friendly

Manage your board from anywhere.

Mobile-friendly

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Custom filters

Create and save personalized views to focus on what matters most for each team.

Custom filters

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Automation

370+ automations ready to go — no devs needed.

No-code native integrations including email, WhatsApp, Docusign, AI and more.

Jestor automation examples

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Unmatched flexibility: Low-code, API, and webhooks.

Create custom automations with Python, PHP, or .NET—or use our open API, webhooks, and SDK.

Jestor low-code automation with Python

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Powerful Security and Flexible Permission Settings

Granular access control, built for operational safety

Protect sensitive workflows and ensure the right people access the right information. With role-based permissions, you define exactly who can view, edit, move cards or trigger automations — down to the field level if needed.

Granular access control, built for operational safety

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Enterprise-grade security standards you can trust

Jestor is fully compliant with SOC 2 Type I and II, follows best practices defined by CASA, and undergoes regular penetration tests. Your process data is protected with robust infrastructure, encryption and auditing.

Enterprise-grade security standards you can trust

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What customers say after migrating to Jestor

"19 spreadsheets replaced — now turned into standardized workflows with all the control and security that Jestor offers."

"19 spreadsheets replaced — now turned into standardized workflows with all the control and security that Jestor offers."

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"Jestor helped us replace manual work that was previously done using spreadsheets, Google Docs, WhatsApp, and Pipefy."

"Jestor helped us replace manual work that was previously done using spreadsheets, Google Docs, WhatsApp, and Pipefy."

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"So when someone requests an improvement or some kind of innovation, what's the first thought? 'Let's throw it into Jestor.'"

"So when someone requests an improvement or some kind of innovation, what's the first thought? 'Let's throw it into Jestor.'"

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"Jestor became the backbone of our company processes and boosted our office operations efficiency by around 35%"

"Jestor became the backbone of our company processes and boosted our office operations efficiency by around 35%"

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