Manage Feature Workflow through our Feature Tracker App
The amount of feedback you receive increases after your product becomes popular in the market. This feedback can fluctuate between general criticisms to positive ideas. This occurs after the company addresses the consumer’s pain points by initiating a request process for a specific feature.
Gathering these requests also gives a clear vision of what new feature needs to be incorporated, saving you from the hassle of developing something your users do not want. The feature tracker apps help in supervising the general workflow of the product development life cycle – providing easier collaboration between support teams, salespeople, and developers.
What’s a Feature Tracker App?
Software businesses use customer interviews and survey forms to learn what the consumer wants for an application. While these are essential for product management, some requests may be out of scope or require expensive engineering resources. Sending every feature request to the product backlog could become very costly. Managing these requests requires balance by rejecting ideas that don’t add value.
Feature tracker apps help make sure that the communication channels for feature requests between your company, the product manager, and the end consumers are seamless performance-wise. Tracking requests give you insights into what consumers want from your product, allowing you to serve them even better.
How to build a Feature Tracker App?
Feature tracker app development is a hefty process that goes through many stages of development. With Jestor, you can build a feature tracker app without going through the hassle of multiple data entries. Use our template based on feature tracking and get your ball rolling with just a few entries and clicks here and there.
On the home page, click on the ‘Start with templates’ icon on the right-most side of the screen.
In the search templates bar, type ‘Feature Tracker’ and select the template that appears.
You can see the template in the new window that opens. Click on ‘Expand to another tab’ to fill it out.
To fill out the form, click on the pencil at the top-right side of your screen.
After you fill in all the details according to the feature requests you wish to initiate, click on Submit.
Pros and cons of Feature Tracker App
Let’s explore some of the pros and cons of using a feature tracker app:
- Learning what the consumers want
Getting consumer feedback takes out the guesswork by saving time and allowing you to work on what they want to see. If many of your consumers wish for one thing, you’ll have a market-ready for your product as soon as you release it.
- Improving customer service and efficiency
Allowing users to report a bug or failure makes it easier to issue updates via apps. This approach is more optimized than the usual message from support: “Thank you. We will look into it and get back to you.” and then total silence. These tracker apps help users get answers directly from the developer teams.
- Timely identification of problems
If you do not have a proper feedback channel, your company will fail to notice any problems people are having with the apps. Your consumers can help find issues like running many specific processes at once causes the software to crash. When users run your apps through enough bizarre situations, you’ll find everything that’s wrong with your app, initiating feedback.
- Disproportional representation of vocal customers
Sometimes initiating feedback can be disappointing if the people you hear aren’t the perfect representation of the average customer you think they are. You spend months developing a feature only to find out that the consumer who requested it is the only one who cares about its release.
- Can turn consumers against you
When you start taking feedback, customers assume that you will act upon every word they say. If you turn down a consumer request or shuffle it to the bottom of the pile, many consumers might turn against you. Based on research, around 55% of customers stop using the apps if the company ignores their feedback.
Significance of having a feature tracker app system in place?
Feature requests are means of communicating between the product team and its consumers. Despite the company’s best efforts to meet the user demands, there will always be someone whose needs you fail to meet. Hence, tracking requests is essential for increasing transparency in the product development cycle. Additionally, requests also help in understanding and prioritizing new feature requests. Given below are some FAQs often posed by your customers that highlight the significance of tracking feature requests:
- How are you handling feature requests?
- How am I supposed to raise a feature request?
- How do you ask a customer for a feature request?
- What is the processing time for handling feature requests?
How to do a Feature Tracker App in a spreadsheet?
The best way to record and manage feature requests is to set up a centralized repository from which the managers can quickly determine if a feature is worth incorporating or not. Many tools can help you manage feature requests. One such solution is spreadsheets.
Open Microsoft Excel app on your device by clicking on the icon below.
In the first cell, fill out the main headings concerning each feature request.
Fill out fields one by one according to the requirements.
Spreadsheets are a quick and easy way to track feature requests. If the file grows over time and you manually type every new entry – the management can become tedious. Spreadsheets can not handle large and overly complex data sets. That’s where feature tracker templates by Jestor can help manage them.
Jestor’s feature tracker app is simple for both users and teammates. These requests help in making data-driven decisions in one organized place. If you wish to build a robust feedback management system, try the free Jestor templates to collect, manage, and prioritize product feature requests with confidence without any guesswork.